Operations & Project Management

Shawn Gerard

Shawn Gerard is a detail-oriented team leader who is passionate about two things:Helping people grow & helping teams reach their full potential.He does this best through flawless operations and sound project management.Shawn is a lifelong learner who loves professional development. Through constant exploration and learning goals, Shawn is always working on multiple goals to grow his skillset.

Shawn's Story

Shawn began his professional career in law enforcement. After a brief stint with the University of Denver's Campus Safety Department, he joined the City Of Lakewood as a Police Agent. He graduated top of his class, and Shawn was excited to help his community. After nearly a year of policing, he found he wasn't helping in the way he expected. This became a critical turning point in his life.Shawn returned to the University of Denver as a first-line manager to pursue a master's. Shawn quickly became a leader in the department helping with managing projects, training development/delivery, and policy writing.After graduating with a degree focused on risk management, project management, leadership, and planning, Shawn joined the soon-to-be Inc 5000 company (#762), Epicenter Innovation.Here, Shawn found a home among other lifelong learners and innovators. He quickly rose from intern to the company's Operations Lead. Handling everything from day-to-day business operations, sales ops, marketing ops, and project management, this was a masterclass in how to run a high-growth innovation consulting startup, reporting directly to the CEO.Shawn was fortunate enough to be responsible for managing exciting projects including a Fast Company World Changing Idea project, and the creation (& subsequent product management) of the world's only psychometric assessment on resilience and innovation.Seeking to obtain a more operations-focused role, he accepted a job at Harvard University Medical School as a Program Operations Manager. Here he supports on time and detail-oriented execution of HMS's global cohort of doctors striving to learn how to serve their communities better through best-in-class leadership programming.


Shawn has a Bachelor's from the University at Oneonta. He has a Master of Science from the University of Denver. This degree focused on project management, leadership, and risk management. Shawn is currently working on a Graduate Certificate in Project Management at Harvard University.


Shawn has a passion for helping teams and organizations reach their full potential through high quality project management and operational optimization. As such, Shawn's skillset is primarily project management and operations.Beginning his career learning traditional project management (Waterfall), Shawn quickly experienced it's limitations. This led him to explore the Agile project management space and ultimately, obtain his Certified Scrum Master Certification (CSM). Shawn prefers a hybrid project management model but each use case is specific.Shawn has had the honor to build multiple project management systems from the ground up. These systems have been build by blending best practice with organizational needs to help teams with no project management experience learn a system that works for them.Shawn has also built the operational infrastructure of a company as well as managing and optimizing numerous operational processes.Shawn loves working on tricky problems, collaborating with team mates and building better workplaces that provide great service or products.Shawn has a depth of software expertise including:
-Microsoft Office
-Google Suite
-& Much More
Shawn is regularly learning and exploring new software for his personal and professional life.


During his time with Epicenter Innovation, Shawn also began public speaking. As an introvert, Shawn was anxious about public speaking and wanted to change that. He has given numerous talks to audiences ranging from 7 to 500. Shawn speaks on resilience, professional development, productivity, and more. Seeking to hone his speaking prowess, Shawn joined his local Toastmasters chapter and volunteered as their Sergeant at Arms leading flawless operational meeting execution.Shawn speaks at local industry conferences on productivity, professional development, and career mapping.


Shawn has a number of interests. His SparkType is "The Maven". This means that he spends his free time researching interesting topics, learning new skills, and finding his next obsession. Shawn will spend a week or two at a time deep-diving into a topic from various sources and formats before moving to the next big idea.Shawn is a book and video game nerd who is usually reading 3-4 books at any time. His favorites are:- Extreme Ownership by Jocko Willink & Leif Babin
-Never Split the Difference by Chris Voss
-21 Lessons for the 21st Century
-Dark Matter by Blake Crouch
-Babel by R.F. Kuang
-11/22/63 by Stephen King
Shawn is also a frequent podcast listener consuming them while he cleans, works, and exercises. His favorites are:-Huberman Lab
-The Daily
-The Tim Ferris Show
Shawn also spends his free time reading on the beaches of New England, bodyboarding, running or exploring the greater Boston area.

Shawn's Work

What Shawn's Working On

Currently, Shawn is working on a new podcast (Runaway Thoughts coming soon!) and a body of work called The Art Of Winning At Work. The Art of Winning at Work seeks to help people explore how to thrive in the first half of their work life. Learn more about this project at AOWAW.comAs he finishes up his Project Management Certificate at Harvard, Shawn is exploring Doctoral programs and weighing the pursuit of his Project Management Professional (PMP) Certification.Shawn is also working to learn Spanish and to surf!